Fundraising Policy

Buddy Up Australia connects current and formerly serving military personnel, first responders and their immediate family through physical fitness, social events and purposeful volunteering.

Purpose

The purpose of this policy is to outline the guiding principles relating to fundraising activities undertaken by Buddy Up Australia.

Scope

Buddy Up Australia accepts donations from:

Individuals, companies and organisations
Philanthropic trusts and foundations
Corporate foundations
Estates

Buddy Up Australia accepts donations from:

Definitions

‘Donation’ – a voluntary transfer of money or property where there is no material benefit or advantage. A tax-deductible receipt is issued for donations of $2 and over.

‘Donor’ – an individual or their legal representative (in the case of a deceased person’s bequest) or other entity that makes a donation to a cause.

‘Fundraising’ – the act of seeking and obtaining donations on behalf of a cause

‘Sponsorship’ – undertaking a fundraising activity with support received in the form of money in return for a benefit of value. Sponsorship is not considered a donation as a tax-deductible receipt is not issued.

Please refer to the ACNC website to access appropriate State / Territory regulations.

Policy Statement

Buddy Up Australia has Charity Licences in all Australian States and Territories that require a licence to raise funds.

Should you have any concerns / queries with regards how an organisation is raising funds please to Charity fundraising and the public | ACNC

Principles

Only authorised Buddy Up Australia employees or authorised representatives may:

Process donations
Issue tax-deductible receipts and donor refunds
Record and access donor information as required
Organise or authorise fundraising events and other activities

All Buddy Up Australia employees and authorised representatives who are responsible for receiving and processing donations shall:

Respect and value all who donate
Ensure donation processes are secure and transparent
Acknowledge donations in a prompt manner
Provide excellent donor care
Respond to all donor feedback and enquiries in a timely manner

Donor Privacy and Confidentiality

Buddy Up Australia will ensure a high standard of privacy and data security is upheld at all times.

Member and donor information collected by Buddy Up Australia is private and confidential. Our Privacy Policy can be located at buddyupaustralia.org

Refunds / Cancellations

We recognise that errors could be made by donors or Buddy Up Australia, or the many financial institutions involved in donation transactions. Buddy Up Australia will not automatically refund donations but will review all requests on a case by case basis and endeavour to refund donations made in error or under circumstances that may warrant an approved refund in compliance with our legal obligations.